"Soft" trainings

  • Selling techniques
  • Salaries and motivating employees
  • Time management
  • Public speaking
  • Negotiations (by concept of Harvard Business School)
  • Team management
  • Communication techniques
  • Human resources management strategies and human resources planning
  • Age management
  • Managers responsibility
  • Effective commercial meetings
  • Qualitative customer service
  • Hotel guest service standards (front desk, food and drink, the management)
  • Art of influence - interpersonal training
  • Conflict management
  • Effective telemarketing
  • Commercial trainings/ contact with the customer/ needs diagnosis/ closing sales
  • Mediation as a way to lasting agreement
  • Interpersonal communication training
  • HR expert

"Hard" trainings

  • Strategic management
  • Quality management in the company
  • The process for recruitment, selection and adaptability of employees
  • Employee assessment system
  • Professional evaluation of trainings
  • IT trainings
  • Financial trainings

Tailored trainings (the most optimized) on the basis of exactly tested training needs

  • Internal interview
  • External interview
  • Preparing for personalised training program
  • Training performance
  • The observations card preparation
  • Additional recommendations development
  • Post-training evaluation